FAQs
What is included in a Cushte tablescape?
Per Table; Luxury Table cloth & runner, central decor in chosen design with faux foliage/ flowers.
Per person; Side & Dinner Plates, cutlery, wine/ champagne glass & water glass, napkin.
For a surcharge we offer extras such as; personalised name places, fresh florals/ foliage, backdrops and easel hire.
Who sets up the tablescape?
Our team at Cushte will take care of the set up and execution of your tablescape.
We do offer some dry hire options - you can hire our product and set up/ compliment your event décor. Please enquire separately about this to info@cushte.com
Do you use fresh or faux flowers?
In our standard tablescape packages the price covers the use of faux flowers/ foliage. We can however, provide fresh florals/ foliage at a surcharge. Please indicate on your booking enquiry form that you would like this and we will cost this up and send it in your quote. Prices vary but start from £40.
What areas do you cover?
We are based in and cover all of London (please visit the price guide for more information on costs by area). We can occasionally cover some locations outside of London so please do get in touch on info@cushte.com and we will let you know if we can cover your event on the date and location you have chosen.
When do you deliver/collect?
Typically we will deliver and set up your tablescape on the day of your event. There are circumstances that depending on times and other bookings we have, we may need to set up the day before but we will go through this in detail with you once you have confirmed your booking/ logistics.
We aim to collect the day after your event. Sometimes however, this can be upto 48 hours after your event. We will let you know if this is the case ahead of your booking date.
What do we do with the crockery/ glassware after we have used it?
All crockery and cutlery must be rinsed with warm water or wiped to remove any drink/ food residue prior to collection. Please do not use any scourers or materials that could cause any of our products to scratch. In the event that any charger plates have food residue please wipe these clean. On collection we will pack everything away for you, however we can leave some materials for you to carefully pack the product away should you need your space back prior to collection. ​Cleaning of table linen will be taken care of by our team post collection.
What is your cancellation policy?
Once your event has been confirmed and deposit paid we cannot offer a full refund if you wish to cancel. As a small business we do pride ourselves on being as flexible as can be, so we are happy to move the event to a future date if provided with 3 weeks notice.
Reductions /increases in guest numbers or quantity of tables to be decorated, must also be agreed 3 weeks ahead of the event. Reductions will not necessarily mean a refund if items have been sourced specifically for your event.
Do you have an alternative to real flame candles if my venue does not allow it?
Yes. We have a high quality LED alternative that will give you a similar look and feel to real candles.
How many people can I book a tablescape for?
We can provide our full tablescapes for up to 25 people, however we can accommodate more than 25 guests with other options and advance notice. If you have an event that requires a full tablescape for more than 25 get in touch with us via the enquiry form or drop us an email at info@cushte.com
For my wedding, can you provide décor only if my caterer is providing crockery, glassware, cutlery and linens?
Yes we can offer just the central table décor in a variety of designs. We can also do this for private dining & restaurant events. We will need to know ahead of time what you will source from your caterer/restaurant so we can make sure the décor we provide compliments it well.
How do I make payment?
We require a deposit to secure your booking and the final payment closer to the date of your event. We will send you an invoice with the details of where to transfer the money to.
Can I reserve a date?
If you need time to decide after you have received a quote from us, we can temporarily hold your event date for 24 hours. However, in order to secure your date thereafter we will require the deposit to be paid.