Black Elephant Glasses

Once you have paid the deposit, you will then need to pay the balance 7 days before your event. Amends can be made during this period, but once final balance is paid, no further changes can be actioned. 

All bookings are required to pay an additional security deposit which will be refunded after items have been returned and checked. We will aim to refund this within 2 working days of stock return. 

Replacement costs vary by product, so please be sure to take note of this before booking. If you incur any breakages we will deduct this from your security deposit. In the event that the breakages or damages incurred are higher than the security deposit amount, we will send an additional invoice to cover the incremental charges which will need to be paid within 7 days of receipt. 

We offer no minimum charge for HA postcodes, and delivery and collection within this area in most cases will be included in cost. 

For postcodes outside of this area there will be a minimum hire fee of £50. If you're hire items including delivery fall beneath this cost, the minimum charge will be on your invoice at £50. 

We also do allow collection of goods from our premises in Harrow, so please do specify if this is something you would like to do at time of quote request.